You can place a return request within 7 days of order delivery. However, in case of Damaged/Missing or incorrect Product, the Return request should be filed within 1 day of delivery.
Once filed, the return request will be reviewed by camtronicsindia.com for approval.
After approval, pickup of the product will be arranged through our courier partners.
If our reverse pickup service is not available at your address, we will ask you to dispatch the product. The courier charges will be reimbursed by camtronicsindia.com
After the product is received, it is verified against your claim, and accordingly, a Replacement or Refund is initiated. Please note that Replacement would depend upon the stock availability else a refund will be provided.

Returns/Replacement are accepted under the following cases –

Wrong Product – Wrong color/ size/ style/ model.
Wrong item ordered/ delivered
Defective Product – Manufacturing defect/ Non-functioning (Not applicable, Replacement only. If the product is under Manufacturer’s Warranty)
Damaged Product – Physical damage/ Tampered product or packaging
Wrong Quantity – Missing Products/ Parts
No Invoice/Warranty Received – Available on Electronics only

Returns/ Replacement requests will not be accepted under the following cases –

If Products are Altered/ Used
If Product is Returned without Original Packaging (price tags, labels & accessories)
If the Serial Number has been tampered
For Defective product that is covered under the Seller/Manufacturer’s Warranty or Reported after 7 days of the Delivery
For Damaged/Missing product that is reported after 1 day of the delivery
For Products sold under specific promotions, details of which would be mentioned on the Product page and Terms & Conditions page

Beware of fraudulent (duplicate/unofficial) sites and fake offers
Never share your Account Details like Personal Details, Password, OTP, or Credit/Debit Card Details with anyone on Call/Email if someone claims to be a Camtronics Trading Company representative
We will never ask you to deposit funds in any Bank Account
We never run any Contest with Cash Rewards or Lottery Prizes
Immediately Report any Fraudulent or Suspicious Email/Call/SMS to us at helpdesk@camtronicsindia.com or call us at +91-9867073251